Let's start
a conversation.
Whether you have a brief ready or just an idea — we'd love to hear from you. We respond within 24 hours.
We review your brief
We'll read through your enquiry carefully and research your brand before responding.
Discovery call
We'll schedule a 30-minute call to align on goals, timelines, and budget.
Custom proposal
We'll send a tailored proposal with a clear scope, timeline, and investment breakdown.
See what we're
creating on
Instagram.
Behind the scenes, campaign highlights, and content inspiration — follow us for a daily dose of luxury UGC.
@lumiere.chic_ugc
Common
questions,
answered.
How long does a campaign take to deliver? +
Most campaigns are delivered within 7 – 14 business days from brief sign-off. Rush turnarounds are available on request.
Do you work with brands outside South Africa? +
Absolutely. While we are based in Johannesburg, we work with brands across Africa and internationally. Our creator network spans multiple regions.
What makes your UGC different from influencer marketing? +
UGC is creator-produced content that brands own outright and can repurpose across any channel. It performs authentically in paid ads, organic posts, and product pages — unlike influencer content which lives on their profile.
Can I see examples before committing? +
Yes — visit our portfolio page for campaign examples, or get in touch and we'll share a curated deck relevant to your industry.
How do I get started? +
Simply fill in the enquiry form above. We'll review your brief and come back to you within 24 hours to schedule a discovery call.